What is DirayahAI?
DirayahAI is a multi-tenant SaaS platform that turns your business documents into an AI-powered chatbot. Upload your PDFs, Word files, or Excel sheets and get an embeddable chatbot that answers questions exclusively from your content.
How is DirayahAI different from ChatGPT?
ChatGPT answers from general training data and can hallucinate. DirayahAI uses Retrieval-Augmented Generation (RAG) — every answer is pulled directly from your uploaded documents. No guessing, no generic responses.
What document formats are supported?
PDF, Word (.docx), Excel (.xlsx), plain text (.txt), CSV, and HTML files. Maximum file size is 50 MB per document.
Can I embed the chatbot on my website?
Yes. Each domain generates a unique widget API key. Paste one script tag on your site and your chatbot goes live instantly.
Is my data shared with other tenants?
Never. Every tenant gets a fully isolated environment. Your documents, embeddings, and conversations are never shared with or visible to other businesses.
What AI models does DirayahAI use?
The platform supports GPT-4o Mini (Starter plan), GPT-4o and Claude Sonnet (Business plan), and custom Azure OpenAI endpoints (Enterprise plan).
What languages does the chatbot support?
The chatbot adapts to the user's chosen language. Supported languages include English, Arabic, Urdu, French, and more.
How do I get started?
Sign up for free at dirayahai.com/register. No credit card required. You get one domain and up to 5 documents on the free plan.
How do I set up my chatbot?
Sign up → verify your email → go to the Domains tab → create a domain → upload your documents → open the domain card and navigate to the Embed page → copy the script tag and paste it anywhere on your website.
What is a "domain" in DirayahAI?
A domain is a logical grouping of documents with its own chatbot. For example, you might have one domain for HR policies and another for compliance manuals — each with its own widget and API key.
Can I bring my own OpenAI or Claude API key?
Yes, on any plan. If you add your own OpenAI or Claude API key, the system will use it automatically. If no key is provided, the platform uses its own keys as a fallback — but once your trial expires without a key, access is restricted until you either add your own key or upgrade to a paid plan.
What happens when I reach my message limit?
On the free plan, the chatbot will display a restriction message when the monthly limit is reached. Upgrade to a paid plan to increase your limits.
Is there a trial period?
Yes. The free Starter plan includes a 14-day trial during which the platform provides AI keys at no cost. Once the trial ends, you need to either add your own OpenAI or Claude API key to continue, or upgrade to a paid plan.
How do I contact support?
Email us at contact@dirayahai.com. We typically respond within one business day.